Refund policy

Return & Refund Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for returns

To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. You’ll also need your order number or proof of purchase.

How to start a return

To start a return, contact us at support@cheshirebargains.store

 with:

• Your order number

• The item(s) you’d like to return

• Reason for return (optional)

We’ll reply with return instructions.

Damaged, faulty, or incorrect items

Please inspect your order on arrival. If your item is damaged, faulty, or incorrect, contact us within 48 hours with photos so we can make it right.
We’ll offer a replacement or full refund where appropriate.

Non-returnable items

Certain items can’t be returned for hygiene and safety reasons (such as personal care products), unless they arrive faulty. We also do not accept returns for gift cards.

Refunds

Once we receive and inspect your return, we’ll let you know if your refund is approved.
If approved, refunds are issued to your original payment method within 30 business days. Your bank may take extra time to process it.

If more than 30 business days have passed since we approved your refund, contact us at support@cheshirebargains.store.

European Union 14-day cooling-off period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason. Items must be unused, in the original packaging, and in the same condition you received them.